Our business had grown quickly, as had our workforce. We were beginning to find it difficult to spread our company values and standards amongst new recruits and staff turnover was high compared to previous years. We couldn’t figure out exactly what the problem was but knew we needed to act to restore the harmony we once had as a smaller business.
We turned to Becky for help. She organised and ran an engagement project for us; gathering information through a series of questionnaires and interviews with the team. The information we got was detailed, precise and very powerful. The project told us what our people thought about us, their managers, their workplace and the business as a whole. The results allowed us to launch a framework of improvements and adjustments that has been ongoing for the past 24 months. The improvements were staff driven and therefore easier to implement; some were simple, inexpensive changes and others more costly- all of which though have helped us build a more united, well informed and positive workforce ultimately leading to increased profitability.
I cannot recommend this project or Becky highly enough. Becky is incredibly thorough and personable and therefore extracts detailed information from employees without leaving them feeling like they have been interrogated! A really rewarding and effective project- we look forward to our next.
David Perkins, Operations Director, Perkins Family